Contractor Terms

These terms apply if you use Contractor Mode — the bulk hiring, crew and wage-register features built for thekedaars, labour contractors and anyone hiring several workers at a time.

The Employer Terms apply to you in full. These are additional. Where the two differ, these terms govern Contractor Mode.

1. Becoming a contractor

You switch your account to a contractor account and tell us the kind of work you supply. You may be asked for a GST number or a licence. If you change your GST details, your verification is cleared and reviewed again.

Completing identity verification (KYC) is required before you can post bulk work. A Verified badge means our staff matched your documents to you. It is not a licence, an endorsement, or a statement that your business is lawfully registered — that is your responsibility to establish and to hold.

2. You are the employer

Every worker who accepts your job is engaged by you, not by MyKaamSathi. You alone are responsible for:

• holding whatever registration or licence the law requires of a labour contractor for the work, the state and the number of workers involved;
• paying at least the applicable minimum wage, on time, to every worker on the job;
• any statutory contribution, insurance, or compensation the law attaches to that engagement;
• the safety of the site and of everyone you bring to it.

MyKaamSathi supplies introductions and a record-keeping tool. It does not supply labour, does not become a party to your engagements, and never becomes the employer of anyone you hire.

3. Plans and what they cost

• Free — ₹0 a month, up to 5 workers on a job.
• Contractor Lite — ₹499 a month, up to 25 workers on a job.
• Contractor Pro — ₹1,999 a month, up to 200 workers on a job.

Contractor Lite adds saved crew pools and bulk attendance. Contractor Pro adds the verified-workers-only filter, priority in the fill engine, the wage register export, and priority support.

Prices are in Indian rupees and may change. A change never applies to a period you have already paid for. We may give an account a plan at no charge; a free plan behaves exactly like a paid one.

4. Billing

• Subscriptions are monthly and are collected by our payment gateway. We never see or store your card or bank details.
• Your plan is active until the end of the period you have paid for. Cancelling stops the next renewal — you keep every feature until that period ends, and nothing is cut off early.
• When the period ends without renewal, the account simply returns to the Free plan. Your data, crews and records stay; the paid features stop.
• A part-used month is not refunded. The Refund Policy governs refunds.

Your plan limits what you can do, never what you owe a worker. Being on a lower plan is not a reason to underpay anyone.

5. Bulk jobs and the fill engine

When you post a bulk job, we invite matching workers nearby in widening circles — roughly 5 km, then 15 km, then 40 km — so the nearest people get the first chance. Each invited worker still decides for themselves.

• Workers are invited, not assigned. We do not promise your job will fill, or fill in any particular time.
• We honour each worker's own travel radius. Someone who will not travel that far is not invited, however much you need them.
• Invitations reach feature phones by SMS and an automated call, so a worker without a smartphone can accept.
• A job fills when enough workers have accepted. You may close a job at any time.

6. Cancelling on a confirmed crew

Workers turn down other work to hold your date. Confirming a crew and then cancelling is the most damaging thing you can do on this platform.

If you close three or more bulk jobs while short-staffed within a rolling 14 days, your later jobs are deprioritised: fewer workers are invited in each wave, and the waves widen about three times more slowly. This is automatic, it is measured from your own job history, and it heals by itself as those cancellations age out. It is a slowdown, not a ban.

7. Wages and the rate card

We publish an advisory minimum daily wage per district, and sometimes per category. If your line wage falls below it, you will see a warning — and your post will still go through. We warn; we do not block, and we do not set wages.

That warning is information, not permission. Paying lawfully is your obligation, and a post we allowed through is not evidence that a wage was lawful.

On a bulk job, each line carries its own wage. A helper and a mistri are paid their own rate, and the attendance ledger uses each worker's line wage — not the job's headline rate.

8. Crew pools

A crew pool is your private list of workers you have worked with, plus your own note about them.

The numbers you see on a member's card — jobs done with you, no-shows with you, the last wage you paid them — describe your relationship with that worker. They are not that worker's public reputation, they are visible only to you, and they are worked out fresh each time you look.

You may not export, copy, publish, sell or pass on a crew list or the phone numbers in it. A crew pool is a convenience for rehiring, not a labour database you own.

Rehiring a crew re-invites those named people. Every one of them still has to accept, and your plan's worker limit still applies.

9. Attendance, payments and the wage register

The roster, the day marks, the payment entries and the wage register are a record of what you and your workers did — who came, what was owed, what was paid.

MyKaamSathi does not move money. Recording a payment does not make one. The wage register is your own bookkeeping, produced from what you entered; it is not a certified statutory record, and it does not discharge any obligation the law places on you to maintain registers of your own.

Workers can see their own attendance and payment records. That transparency is the point of the feature, and you cannot switch it off.

10. Non-payment

The dispute process and the penalty ladder in the Employer Terms apply to you in full, and matter more here, because one default on a bulk job can affect a whole crew.

A confirmed default affects your reliability score and how fast your jobs reach workers. A third default, or a single unpaid amount over ₹10,000, suspends your account from posting and records your identity so the suspension cannot be shed by signing up on a new number. A contractor account being paid-up makes no difference to any of this: a subscription buys features, not tolerance for unpaid wages.

11. Advances

Where an advance facility is switched on for your account, an advance is held by our payment gateway and released against recorded attendance. It may be refunded only before the job's start date. We do not hold your money ourselves, and we charge no commission on wages.

12. Suspension

We may suspend Contractor Mode, or your whole account, if you break these terms, fail to pay workers, cancel confirmed crews repeatedly, misuse worker contact details, or supply false verification documents. Suspension does not refund a part-used month.

13. Law and grievances

These terms are governed by the laws of India, and the courts of India have jurisdiction. For a complaint, write to our grievance officer at itsandeepverma@gmail.com.